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How can I contact customer support?
You can reach our customer support team by filling out the contact form on our website, or by emailing us directly at support@example.com. We aim to respond within 24 hours.
What are your customer support hours?
Our customer support team is available Monday through Friday from 9 AM to 5 PM EST. We are closed on weekends and major holidays.
How do I reset my password?
To reset your password, click on the ‘Forgot Password’ link on the login page. Follow the instructions sent to your registered email to create a new password.
Can I update my membership information?
Yes, you can update your membership information by logging into your account and navigating to the ‘Profile’ section. Make sure to save any changes you make.
What should I do if I encounter an issue?
If you encounter any issues, please contact our support team immediately. Provide as much detail as possible about the problem for quicker resolution.
Is there a phone number for support?
Currently, we do not offer phone support. Please use our email or contact form for assistance.
